Privacy Policy

1. Who We Are

Juppl ("we," "us," or "our") is a fractional CTO and conversion architecture firm headquartered at 15 Grey Rock Valley, Black Mountain, NC 28711. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website juppl.com (the "Site") or engage our services.

2. Information We Collect

Information You Provide Directly

When you submit a form on our Site, such as the Revenue Leak Audit request, contact form, or CTO Strategy Session request. We may collect:

• Full name
• Business email address
• Company name and/or website URL
• Approximate annual revenue range
• Free-text descriptions of your business needs
• Phone number (if voluntarily provided)

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Referring URL and pages visited
• Date, time, and duration of your visit
• Device type and screen resolution

This data is collected via Google Analytics 4 and Google Tag Manager, subject to your consent preferences (see Section 5).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Deliver the services you have engaged us to perform
• Communicate with you about your engagement or audit
• Improve the performance, functionality, and content of our Site
• Analyze aggregate traffic patterns to improve user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party tools and platforms that help us operate our Site and deliver services (e.g., hosting providers, analytics platforms, email delivery services). These providers are contractually obligated to protect your data.
• Legal Compliance: When required by law, regulation, legal process, or enforceable governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our Site uses Google Analytics 4 and Google Tag Manager. By default, analytics and advertising storage are set to denied until you provide consent. We implement Google's Consent Mode v2 to respect your preferences.

You may control or disable cookies through your browser settings at any time. Disabling cookies will not affect the core functionality of our Site.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, and secure database storage.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. HIPAA Considerations

While Juppl works with healthcare organizations, our public-facing website does not collect Protected Health Information (PHI). When engaged for healthcare infrastructure projects, we execute Business Associate Agreements (BAAs) and maintain HIPAA-compliant protocols for any PHI we may access during the course of an engagement. This policy covers only the data collected through the Site itself.

8. Data Retention

We retain personal information submitted through our forms for as long as necessary to fulfill the purpose for which it was collected, maintain our business records, comply with legal obligations, and resolve disputes. If you request deletion of your data, we will comply within 30 days, except where retention is required by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• Object to or restrict certain processing activities
• Request a portable copy of your data

To exercise any of these rights, contact us at contact@juppl.com.

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: